Services & Memberships
Skyline Pet Recovery offers Pet Search and Recovery services for the south Puget Sound area. When in need of urgent support locating a lost pet, we will dispatch a drone operator to your location to launch a search effort.
INTRODUCTORY OFFERS
Available for a Limited Time*
Monthly Membership
12$Every monthStartup Offer: Get 20% off for the lifetime of your membership.- Cancel Anytime
- Unlimited Pets Covered
- 4-Hour Service Calls
Annual Membership
99$Every yearStartup Offer: Get year-round coverage at 33% OFF. And you'll keep this reduced price for the lifetime of your membership.- Save 60%
- Unlimited Pets Covered
- 5-Hour Service Calls
- 3 Service Calls Per Year
Lifetime Membership
500$Contribute $500 to help with our Program Launch and receive a Lifetime Membership- Unlimited Pets Covered
- 2 Service Calls per Year
- 4-Hour Service Calls
Non-thermal drone recovery services begin after 14 days. Thermal drone services begin once equipment is procured*
DETAILS
$249
* One-time Service
Receive urgent Search and Recovery support for your companion when you need it. This service is offered for those who do not have a membership plan with Skyline Dynamics. It includes up to 3 hours of support including travel times. Pet owners must confirm that the search area is included in our service area by using the Coverage Map.
$15 per month
* 2 service calls per year
* Requires 14-day waiting period
This plan saves you more than 25% when compared to the nonmember rate. Receive monthly coverage with up to 2 service calls per year. Use it for your own pet or for a friend. Each service call includes up to 4 hours of support including travel times. You may cancel this service at any time and if you do, you'll receive coverage through the remainder of your monthly membership.
$149 per year
* 3 service calls per year
* Requires 14-day waiting period
This plan saves you an extra 17% when compared to the monthly membership and over 40% when compared to the nonmember rate. Receive year-round coverage with up to 3 service calls per year. Use them for your own pet or for a friend. Each service call includes up to 5 hours of support including travel times. You may cancel this service at any time and if you do, you'll receive coverage through the remainder of your annual membership.
STARTUP OFFER FAQs
WHAT DOES A LIFETIME MEMBERSHIP PROVIDE?
The lifetime membership will provide the same benefits as a monthly membership. A monthly membership provides two (2) service calls per year to any location within the serviceable area. Use the Coverage Map to see serviceable areas. Your life-time membership involves no additional charges beyond your contribution of at least $500. The membership will remain active for as long as Skyline Pet Recovery remains active in the serviceable area.
WHEN WILL I BE ABLE TO USE THE SERVICE?
Services will begin once we have acquired a suitable thermal imaging drone. We are setting an expiration to this fundraising effort at 180 days (October 2, 2025), though we hope to begin much sooner. Once equipment is acquired and services begin, a notification will be sent to the email you used to create your profile.
WHAT HAPPENS IF YOU DON'T REACH YOUR FUNDING GOAL?
If we fail to acquire the necessary funding or equipment to carry out services by the expiration, a notification will be sent to the email you used to create your profile. This email will provide you with an option to receive a refund of the amount paid or to rollover your contribution to a second fundraising attempt.
FREQUENTLY ASKED QUESTIONS
WHY IS THERE A 14-DAY WAITING PERIOD?
Membership plans are designed to serve as a preventative plan. Nonmembers who need urgent support must choose the Immediate Search & Recovery service for $249. A 14-day waiting period prevents nonmembers from circumventing this process for the purpose of receiving immediate coverage for $15.
DOES THE SERVICE ONLY COVER MY HOME AREA?
No. Pets may become lost while at the dog park, out on a walk, or even out camping away from home. As long as the location is within the boundaries of our serviceable area, we will come to your location. Use the Coverage Map to see serviceable areas.
CAN I USE MY SERVICE CALL FOR SOMEONE ELSE'S LOST PET?
Yes. Similar to AAA services, you may use your service call for another person. The members must be present upon arrival or place the request from their online account.
WHAT ROLE DOES THE PET OWNER PLAY IN THE OPERATION?
Pet owners play a significant role in the operation. Once the drone operator arrives, you will work with them develop a strategy for the search. This includes sharing photos or images of the pet, identifying pet behaviors, common walking paths in the area and other factors. If a pet is located, the owner must retrieve, secure, and handle the pet. This may involve moving through difficult terrain in unsuitable climates.
WILL THE DRONE OPERATOR BE AVAILABLE RIGHT AWAY?
In most cases, a time will be scheduled to meet at the service location, likely during the evening or early morning hours when thermal imagery performs best. It is possible that your pet will travel a greater distance during this time. However, the pet owner and drone operator will need to work strategically to cover the most likely travel paths.
WHAT IF MY PET TRAVELS INTO A RESTRICTED AREA?
If a pet travels into a restricted airspace, the drone operator will not be able to search in that area. The search mission may still continue, but the search will only be conducted in permitted airspace. If the pet travel onto private property, the search may be conducted, but retrieval of the pet will be at the owner's own risk.
WILL YOU HELP RETRIEVE MY PET IF IT'S FOUND?
The drone operator must remain in control of the aircraft at all times. This limits our ability to retrieve a pet. If conditions allow and the pet is not located on restricted or private property, the drone operator may help with retrieval when safe to do so.
Terms of Service
Definitions
Service Area means the location where the recovery search will take place.
Service Call means a request made by the member to use pet recovery services.
Lifetime Memberships
Lifetime Members must contribute at least $500.00 during an eligible offer period. Lifetime Members may begin using the service once services begin. A notification will be sent to Lifetime Members at the email address used during sign-up once services begin. Coverage includes the same benefits as a monthly membership, but without any monthly charge. Lifetime Memberships are subject to the terms below.
Waiting Period
Members cannot use services for 14 days after the start of a Monthly or Annual Membership.
Limitations
Annual Members: limited to three (3) Service Calls per 12-month period.
Monthly Members: limited to two (2) Service Calls per 12-month period.
Lifetime Members: limited to two (2) Service Calls per 12-month period.
Serviceable Areas
Serviceable Areas are subject to limiting factors such as airspace classification, Temporary Flight Restrictions, Prohibited or Restricted Airspace, territory under the jurisdiction of the Department of Defense (JBLM), and wildlife areas. Other limiting factors may include events with large gatherings, busy highways or streets, or other densely populated areas.
Pet Owner’s Role in the Operation
Pet owners must be present during the operation.
Pet owners should dress according to the climate and temperature and be prepared to spend extended periods of time in an outdoor setting. Pet owners must retrieve, secure, and handle the pet if located. Drone operators are prohibited from retrieving, securing, and handling pets on private or restricted property and must remain in control of the aircraft at all times. Pet owners should bring a picture of the pet, if available, and know the pet’s breed and approximate size.
What to Bring
Cellphone
Leash and Collar
Comfort items: dog blankets; dog toys; dog beds; treats; or other items that carry a familiar scent.
Service Guarantees
Identifying your pet’s location can never be guaranteed. However, a good faith effort will be made to locate your pet.
Service Timelines
Service Call start times will vary. The drone operator may schedule a start time for evenings or mornings when conditions are ideal for thermal imaging. Factors affecting the drone operator’s availability may include weather conditions, Temporary Flight Restrictions, other ongoing search missions, and other limiting factors.
Service Calls may be delayed or canceled if the drone operator determines it to be necessary. If canceled by the drone operator, the pet owner may choose to reschedule the Service Call or receive a refund, with the option determined by the drone operator.
Duration
Immediate Rescue Search ($249) is limited to 3 hours, including travel time.
Monthly Members: Service Calls are limited to 4 hours, including travel time.
Annual Members: Service Calls are limited to 5 hours, including travel time.
Lifetime Members: Service Calls are limited to 4 hours, including travel time.
Payments and Cancellations
Monthly Members and Annual Members may cancel their membership at any time by accessing the subscriptions portal.
Membership payments are non-refundable after the membership plan is purchased, unless the membership is canceled within 24 hours of payment.
Animals Covered
Skyline Pet Recovery services are available for the following types of animals: dogs, cats, equine, cows or calves, goats, and sheep. Other animals, such as rabbits, may also be eligible for recovery services, subject to the drone operator’s discretion and the animal’s detectability using thermal drone technology. Services are not intended for use with wildlife commonly associated with hunting (e.g., doe, buck, elk), as outlined in the Washington State Restrictions section.
Unforeseen Inaccessible Locations
If a pet is located in an area that is inaccessible due to physical, legal, or safety barriers—such as private property, hazardous terrain, restricted zones, or other unforeseen obstacles—Skyline Pet Recovery will provide the pet owner with the pet’s identified location to the best of our ability using thermal drone technology. However, Skyline Pet Recovery and its drone operators are not responsible for gaining access to such locations or retrieving the pet. It is the pet owner’s responsibility to coordinate access (e.g., obtaining permission from property owners) or to arrange alternative means of retrieval.
WA State Restrictions
WA State restricts drone-based services for use in locating wildlife for purposes of hunting. Therefore, pet recovery searches are not intended for use with Doe, Buck, Elk, or other commonly hunted animals. If the drone operator determines that services are being used for this purpose, the search mission and your membership may be cancelled without refund.
Liability Waiver and Limitation of Liability
Pet owners participate in Skyline Pet Recovery services at their own risk. Skyline Pet Recovery, its drone operators, employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to property damage, personal injury, or emotional distress. This includes damages resulting from drone malfunctions, failure to locate a pet, or actions taken by pet owners during a search. By using our services, pet owners agree to waive any claims against Skyline Pet Recovery for such damages. In no event shall Skyline Pet Recovery’s total liability exceed the amount paid by the member for the service in question.
Liability Waiver Requirement
Before any pet recovery services are provided, the person who makes the Service Call or who is present to meet the drone operator must sign a Waiver of Liability, either electronically through our website or in person at the time of the Service Call. This waiver releases Skyline Pet Recovery from liability for risks associated with the service, as outlined in the Liability Waiver and Limitation of Liability section. Failure to sign the waiver will result in the cancellation of the Service Call, with no refund provided.
Privacy Policy
Skyline Pet Recovery collects personal information, such as your name, email address, and payment details, to provide our services and communicate with members. We do not sell or share your information with third parties, except as necessary to process payments (e.g., with PayPal or Stripe) or as required by law. We use reasonable security measures to protect your data, but no system is completely secure, and we are not liable for unauthorized access beyond our control. By using our services, you consent to the collection and use of your information as described. For questions about your data, contact us.
Intellectual Property
All content on the Skyline Pet Recovery website, including text, images, logos, and service descriptions, is the property of Skyline Pet Recovery and protected by copyright and trademark laws. Members may not reproduce, distribute, or use this content for commercial purposes without prior written consent. The use of our services does not grant any ownership or rights to our intellectual property.
Termination of Membership
Skyline Pet Recovery reserves the right to terminate any membership at its discretion, with or without notice, if a member violates these Terms of Service, engages in fraudulent activity, or uses the service in a manner that harms Skyline Pet Recovery or others. Upon termination, the member will forfeit any remaining benefits, including Lifetime Memberships, and no refunds will be provided.
Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of the State of Washington, without regard to its conflict of law principles. Any disputes arising from these Terms or the use of our services shall be resolved through binding arbitration in Washington State, in accordance with the rules of the American Arbitration Association. Both parties agree to waive the right to a jury trial and to pursue claims on an individual basis, not as part of a class action.
Force Majeure
Skyline Pet Recovery shall not be liable for delays or failure to perform services due to events beyond our reasonable control, including but not limited to natural disasters, government regulations, acts of war, or unforeseen changes in airspace restrictions. In such cases, we will make a good-faith effort to reschedule Service Calls or provide alternative solutions.
Changes to Terms of Service
Skyline Pet Recovery reserves the right to modify these Terms of Service at any time. Changes will be posted on our website, and members will be notified via email at the address provided during sign-up. Continued use of our services after such changes constitutes acceptance of the updated Terms.
Membership Transferability
All Memberships are non-transferable and may only be used by the original member who contributed during the eligible offer period. Members may request a service call for a pet that is not their own, provided the location is within the serviceable area.